Refund policy

At Wearnow, your satisfaction is our priority. If you are not completely happy with your order, we’re here to help.

UAE Return & Exchange Policy:

Eligibility for Return/Exchange 

● Returns or exchanges must be requested within 7 days of receiving your order.
● Items must be unused, unworn, and in original packaging with all tags attached.
● Sale/discounted items are final sale and cannot be returned.

How to Request a Return/Exchange

1. Contact us via email at support@wearnow.co or WhatsApp  +971 52 569 0146 with your order number.
2. Our team will arrange a pickup through our courier partner (a pickup fee may apply).
3. Return charges will be 15 AED that will be deducted from your order's total amount.
4. Once inspected, we will process your exchange or refund.

Refunds

● Refunds are issued as store credit or to the original payment method (where applicable).
● Shipping charges are non-refundable.
● Refunds may take 5–7 working days to reflect, depending on your bank/payment provider.

Important Notes

● Wearnow reserves the right to refuse returns that do not meet the above conditions.
● Items damaged due to misuse or improper care will not be eligible.

For any assistance, reach out to us at support@wearnow.co or WhatsApp us at   +971 52 569 0146

GCC Countries Return & Exchange Policy:

Saudi Arabia, Qatar, Kuwait, Bahrain, Oman


If your item arrives with a manufacturing defect, or if we accidentally send you a different size from the one you ordered, please contact us within 7 days of delivery and our team will be happy to assist you.

Once the issue has been verified, we will arrange a replacement at no additional cost to you.

To help us resolve your request quickly

Please keep the item unworn and unused, with its original packaging and tags, and send us clear photos or a short video showing the issue along with your order number.

Please note that replacements are intended for manufacturing defects or items incorrectly sent by us. As sizing and colour appearance can vary slightly between products, screens, and lighting conditions, we recommend checking the product details and size guide carefully before placing your order.

For any assistance, reach out to us at support@wearnow.co or WhatsApp us at   +971 52 569 0146